Do I need a prescription from a doctor to come for physical therapy?

In the state of New Jersey, most patients can be treated for up to 30 days without a prescription from a doctor; however there are a few exceptions. Medicare patients are permitted to come in for an evaluation without a prescription, but in order to receive continued treatment, they must have a plan of care signed by their physician. Other instances that require a prescription include patients who were involved in a Motor Vehicle Accident or who have a Worker’s Compensation claim. In those cases, the patients must have a prescription from their physician so that the office can obtain authorization.

Do I need to see my doctor for a follow up in order to get a continued prescription?

The process for continuing therapy does not typically require a follow up to your physician. Your physical therapist will write a progress report that includes updated measurements to document your plan of care when it’s time for a new prescription. Your plan of care will then be sent to the doctor’s office, and if he or she signs off on the plan of care, you can continue your course of treatment without a prescription. In situations where a patient is being treated for a Motor Vehicle Accident or as the result of a Worker’s Compensation incident, however, individuals must get a hard copy of a prescription so that the office can obtain precertification and continue treatment.

I received a prescription from my doctor for physical therapy. How long is this script valid for?

The majority of prescriptions are valid for 30 days from the date the prescription is written. This does not mean your therapy will end after 30 days, however. The total duration of your treatment time depends on a number of factors, including your condition and whether you are undergoing post-surgical care.

What ages can you treat for physical therapy?

At Synergy, we welcome the entire family. Our certified licensed and trained physical therapists are able to treat any age, and work hard to ensure the comfort and success of any patient, regardless of age. Will insurance cover physical therapy treatment? Physical therapy deemed medically necessary is covered by most insurance plans, and our office will work to verify your benefits as a courtesy to you before you incur any costs. We will be glad to discuss your benefits and any questions or concerns you have to keep the process process simple and hassle-free. Insurance plans may not cover all recommended therapies and there may be out-of-pocket costs depending on your plan and the treatment, such as copays or deductibles. The staff at Synergy can help you determine which procedures are covered under your insurance so you have peace of mind.

How many visits does my insurance allow?

When we verify your benefits, our office will also take the time to confirm how many visits are covered under your policy. This can vary depending on your insurance plan. Please inform us of any previous visits you have had at another facility, as this may impact the number of visits you are covered for.

Do you perform Graston treatment?

Yes, all of our therapists are certified in and can administer the Graston Technique. This is a top treatment option used as part of a comprehensive physical therapy treatment plant for a variety of soft tissue conditions and postoperative treatments.

Is Graston covered under insurance?

The Graston Technique is covered when it is used in conjunction with your physical therapy program. Once you have completed your treatment, you also have the option to receive this beneficial treatment on a self-pay basis. Are the therapists at Synergy McKenzie certified? Yes! All of Synergy’s physical therapists are fully trained and certified in the McKenzie Method. This is the number one option in assessing and treating lower back pain and spine issues and can effectively treat a wide range of conditions.

Does your facility help patients with vertigo?

Absolutely -- here at Synergy treating dizziness and balance issues is one of our specialities. We have an excellent Vestibular certified practitioner who knows the latest techniques and can help with vertigo, BPPV or other balance issues. We also have a modern balance training area with a wall of mirrors and stabilization bar.

What can I expect from my first appointment?

Your first appointment will take place in a private, one-on-one treatment room and last about 1 hour. We’ll provide a full consultation and recommendations on your customized treatment plan in a calm environment. This will include a review of your symptoms, a discussion of your medical history and a review of any X-rays or MRI’s that have been taken. Your therapist will take various measurements depending on your conditions, and may show you some exercises or certain modalities to alleviate symptoms. Wear comfortable clothing that will allow a therapist to examine the area of concern. Clothing and shoes should be appropriate for light treatment; please do not wear flip flops.

What can I expect at my follow up?

During your follow up visits, your therapist will get into more depth with your treatment plan. He or she will ask for updates on how you are feeling and if any changes have occurred since your last session. Depending on your condition and any changes, modalities will be used before or after your session to assist with your recovery process. As you progress with your treatment, your therapist will add additional exercises to help you meet your goals.

What should I wear to my appointments?

Patients should wear comfortable, non-restrictive clothing items that allow them to move easily. The clothing should allow the physical therapist access to the area being treated. He or she may need to directly examine the body part in need of treatment. If you need to bring a change of clothes, we have lockers available for your convenience.

Typically how long is an appointment?

The length of your appointment can vary depending on your condition. The first visit (consultation) usually lasts a little over an hour. Subsequent sessions are usually 45 minutes to one hour.

How can I request my medical records? Is there a policy?

Yes, you can certainly request your medical records at Synergy. In order to do so, you’ll need to sign a medical release form. There is a small fee for the materials required to generate your record. For patients who have been involved in an accident or are working with an attorney, they may also request your records after

How is my treatment progress measured?

Synergy takes care to measure your progress periodically throughout your treatment. Treatment progress can be measured in a number of ways depending on the condition being treated. Your therapist will be diligent in documenting measurements and any updates to your therapy. Medicare patients will be measured every 10 visits in accordance with Medicare guidelines. For all other patients, insurances require an updated care plan every 30 days. Please advise your physical therapist if you are going to follow up with your doctor so he or she can ensure up-to-date measurements are taken beforehand and your physician receives a current plan of care for your treatment.

Are there any office policies that I need to know before starting treatment?

We understand that life isn’t always predictable, but we ask that you provide 24 hours notice if you need to change or cancel and appointment so we can serve the needs of all our patients.

Once I am feeling better, do you offer any continuation programs?

Yes! On your last physical therapy appointment, your therapist can provide you with a fitness transition if you’d like to join the fitness center. He or she show you to all the machines and provide you with a custom fitness program specially designed for your needs and goals. Your program will also be kept on file at the front desk in case you need reference your plan. Many former patients have used the fitness center to lose weight, improve physical and mental health, and even meet new people and establish friendships.

How much is it to join the fitness center?

Our fitness center is one of the best in the area. Current physical therapy patients will receive an orientation on their last session if they wish to join. All others in the community will undergo a fitness assessment and orientation ($75.00 cost) by one of our certified team members to help develop a custom fitness program ideal for their needs. This fee is paid upfront to reserve your appointment, and is non-refundable without a 48- hour notice.

Fitness center costs are $35.00 per month, with no contract required, and will be prorated at the time you join. Save money by joining with a spouse or other family member and enjoy a $65.00 monthly fee. A $45.00 fee also applies to fitness members who have been inactive for over a year and wish to restore their memberships. Re-orientation may also incur additional fees. For further questions about our top-of-the-line fitness program, please inquire at the front desk. We look forward to discussing your fitness needs and helping you meet your goals for a healthier, more energized life.

Do you have a fax number?

Yes, our fax number is: 908-852-5655